Project Report on Grievance Redressal Policy

Human resource management encompasses those activities designed to provide for and co ordinates the human resources of an organization represent one of its largest investment. The activities of HR functions include HR planning, recruitment and selection , HRD compensation and benefits etc.., HRD includes orienting and training employees, designing systems for maintaining individual employee details.

Human resources management that helps managers recruit select, train and develops members for an organization.

 MEANING:

A serious of integrated decisions from the employment relationship there quality, contributes to the ability of the organization. And the employees to achieve their objective.

 Management is the planning, organizing, directing , and controlling of the recruitment , development , integration , compensation , maintenance and separate of human resources to the end that individual , organizational objectives are accomplish.

OBJECTIVES OF THE STUDY :

  • Ø To know whether the employees are satisfied through the grievance redressal procedure in saffron micro system.
  • Ø Problem faced by the employee.
  • Ø To know whether the employees grievance arises towards welfare measures.
  • Ø To study on effectiveness of grievance handling system of saffron micro system.
  • Ø To analyse the impact of decision taken by the management.    

S.NO

CHAPTER I

PAGE NO

1

Introduction

 

1.1

Grievance redressal meaning

 

1.2

Organization profile

 

1.3

Grievance redressal procedure

 

 

CHAPTER II

 

2.1

Objective of the study

 

2.2

Scope of the study

 

2.3

Limitation of the study

 

 

CHAPTER III

 

3.1

Grievance redressal policy

 

3.2

Organizational setup for employee grievance

 

3.3

Review of literature

 

 

CHAPTER IV

 

4

Analysis and interpretation

 

 

CHAPTER V

 

5

Finding and suggestion

 

 

CHAPTER VI

 

6

Conclusion

 

 

Bibliography

 

 

Annexure

 

35% of the employees are experienced in below 5 years 20% of the employees are experienced in 6-10 years.17% of the employees are experienced in 11-15 years.15% of the employees are experienced in 16-20 years.10% of the employees are experienced in 21-25 years.3% of the employees are experienced in above 25 years.

 12% of the employees are ITI graduates.10% of the employees areDIPLOMO.30% of the employees are DEGREE graduates.40% of the employees are PG graduates.8% of the employees are OTHER graduates.

 8% of the employees are earning below 10000.40% of the employees are earning 11000-15000.30% of the employees are earning 16000-20000.12% of the employees are earning 21000-25000.10% of the employees are earning above 25000.

75% of the employees are aware of grievance handling system.25% of the employees are not aware of grievance handling system.40% of theemployees of the general grievances are accuring in individuals.60% of the employees of general grievances are accuring in group of people.0% of the employees are negatively respondents by the general grievances.

25% of the employees are excellent of grievance towards psychological environment.40% of the employees are good of grievance towards psychological environment.20% of the employees are average of grievance towards psychological environment.10% of the employees are fair of grievance towards psychological environment.5% of the employees are poor of grievance towards psychological environment.

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