The new economic policy adopted by the Government aims at improving India’s competitiveness in the global market and rapid growth of exports. Another element of the new economic policy is attracting foreign direct investment and stimulating domestic investment. Telecommunication services of world class quality are necessary for the success of this policy. It is, therefore, necessary to give the highest priority to the development of telecom services in the country.
The objectives of the New Telecom Policy will be as follows:
a. The focus of the Telecom Policy shall be telecommunication for all and telecommunication within the reach of all. This means ensuring the availability of telephone on demand as early as possible.
b. Another objective will be to achieve universal service covering all villages as early as possible. What is meant by the expression universal service is the provision of access to all people for certain basic telecom services at affordable and reasonable prices.
c. The quality of telecom services should be of world standard. Removal of consumer complaints, dispute resolution and public interface will receive special attention. The objective will also be to provide widest permissible range of services to meet the customer’s demand at reasonable prices.
d. Taking into account India’s size and development, it is necessary to ensure that India emerges as a major manufacturing base and major exporter of telecom equipment.
e. The defense and security interests of the country will be protected.